Forced Change in an Outsourcing – guidelines for communicating to reduce resistance

Communicating to employees when they are being outsourced is an essential task and if done well can substantially reduce resistance

Involve people in change to reduce the resistance

Forced change in the context of tight deadlines is the reality but we can still reduce the resistance if we involve people

People in an Outsource will respect a manager who is fair and honest

Even is it is bad news, such as being let go a careful and honest manager can put over the news in a respectful way taking care of her employees – lessons in how to reduce resistance at source by being ethical and fair.