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Communicating to employees when they are being outsourced is an essential task and if done well can substantially reduce resistance Forced change in the context of tight deadlines is the reality but we can still reduce the resistance if we involve people Even is it is bad news, such as being let go a careful and honest manager can put over the news in a respectful way taking care of her employees – lessons in how to reduce resistance at source by being ethical and fair. |
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