10 Ways to Get Rid of Your Customers

When you are in business, you need to remember that without your customers, you are nothing. I have been in the ebook business for 6 years (internet marketing over 10 years) and have grown to appreciate my customers immensely. It always amazes me when a fellow online business owner shows his/her customers no appreciation. I even had one fellow ebook store owner say that he wanted everything as easy as possible because he did not want to have to bother with his customers. I was stunned!

Can risk be reduced by sourcing from multiple suppliers offshore?

Can risk be reduced by multishoring? – the latest buzz word in the outsource vocabulary does it mean anything or just there to entice?

People in an Outsource will respect a manager who is fair and honest

Even is it is bad news, such as being let go a careful and honest manager can put over the news in a respectful way taking care of her employees – lessons in how to reduce resistance at source by being ethical and fair.

Why Outsourcing often does not deliver value

Why are the benefits of outsourcing only rarely achieved In a recent Dun & Bradstreet report they noted that “25 percent of all outsourcing fails” completely and over 50% of all outsource deals do not deliver any substantive benefit at all. Outsourcing failures are often the result of companies rushing into transactions with unrealistic or [...]

Why is Business Benefits Planning Essential – free ebook to download

Business Benefits planning is important but we don’t do ‘it’ – this post has a link to a free ebook to get up to speed in this important area.