What are the key starting points for a successful Outsource deal?

Starting off on the right foot in an Outsource is essential if the benefits are to be realised – setting down the rationale and the expectations are key in delivering the eventual outcome. The essential message is organise for success and there is a chance that it will be achieved.

How to do a RACI Charting and Analysis – a Practical Guide

RACI is an acronym that stands for: Responsible, Accountable, Consulted and Informed. A RACI chart is a matrix of all the activities or decision making authorities undertaken in an organisation set against all the people or roles. At each intersection of activity and role it is possible to assign somebody: Responsible, Accountable, Consulted or Informed for that activity or decision.