Book Review of Outsourcing and Human Resource Management by Ruth Taplin editor

This book was reviewed on the BizFace forum – I was one of the contributors for a chapter on the people lifecycle

The Shell drivers strike shows failings of simplistic outsource evaluation

You should never outsource things that are business critical! I have heard a number of senior managers say things like ‘well it doesn’t matter if the staff are upset about the outsourcing, they don’t work for us anymore’ – but they do!

What are the key starting points for a successful Outsource deal?

Starting off on the right foot in an Outsource is essential if the benefits are to be realised – setting down the rationale and the expectations are key in delivering the eventual outcome. The essential message is organise for success and there is a chance that it will be achieved.

How to do a RACI Charting and Analysis – a Practical Guide

RACI is an acronym that stands for: Responsible, Accountable, Consulted and Informed. A RACI chart is a matrix of all the activities or decision making authorities undertaken in an organisation set against all the people or roles. At each intersection of activity and role it is possible to assign somebody: Responsible, Accountable, Consulted or Informed for that activity or decision.

Companies using only online applications may be guilty of age discrimination by excluding those unable to access the internet

Companies who give job applicants the sole option of applying for a position through a standardised online form could find themselves challenged in a tribunal for being ageist.