Outsourcing and Human Resource Management

Outsourcing is an increasingly popular strategy deployed by a variety of institutions, including banks, multinational companies and small and medium-sized enterprises (SMEs). However, the literature on outsourcing does not reflect this increasingly complex and important practice in the global economy, having considered it largely from the narrow perspective of cost-saving analysis. Other important dimensions of outsourcing, including human resources, legal and insurance aspects have been neglected. This unique book examines outsourcing in a wide range of countries, including Japan, Europe and the United States, from a broad standpoint – with particular emphasis on the role of human resource management – that goes beyond the traditional view of outsourcing as simply a search for cheaper labour, as happened in the phase of globalization prior to outsourcing.