Outsourcing can be strategic in reducing costs, enhancing competitiveness and enabling focus on core competences. This ebook clarifies what outsourcing actually is, the potential risks and benefits, and sets down management guidelines concerning when outsourcing may be beneficial, how to maximise chances of success, and how to ensure a successful transition which maintains staff performance. The book defines the notion of outsourcing and sets down the key critical issues when managing an outsource transition. Format is PDF 18 pages with color illustrations.